By making a purchase from morgainefaye.com you agree to the following policies:
We accept secure payments through Visa, Mastercard, Discover, Shop Pay, Apple Pay, and Google Pay, and Afterpay. Orders will be processed upon payment confirmation.
We offer fast and reliable shipping worldwide. Ready-to-ship items will ship once payment in received
, and made-to-order items have a lead time of 7-14 days before shipping unless otherwise noted in the item description. You will receive a tracking number once your order is on its way. Please read our full Shipping Policy for more information
.Returns & Exchanges
Your satisfaction is our priority. If you encounter any issues with your order, please contact us within 7 days of receiving it with a 10% restocking fee. We accept returns and exchanges for unused and undamaged items, the customer is responsible for return shipping costs. Please review our detailed Return & Exchange Policy
for more information.
We offer a range of jewelry repair services, navigate to our Repairs page to initiate a repair.
All international orders are subject to import taxes, customs duties and brokerage fees levied by the destination country and the recipient is responsible for paying these fees. All international orders are final sale. If you need a repair for an international order, please contact us at email@example.com and we can advise you.Custom Orders
We love creating unique pieces! Please review out Custom Work page to learn about the process of commissioning custom work. All custom orders and personalized jewels are final sale.
Lost Or Stolen Packages
If your tracking information indicates that your package has been delivered but you haven't received it, please reach out to us at firstname.lastname@example.org immediately. However, please note that we cannot be held responsible for lost or missing packages that are marked as successfully delivered to the specified address.
To ensure the longevity of your jewelry, we recommend following our care instructions. Proper care will preserve the beauty of your purchase for a lifetime to come.
Please review our detailed Jewelry Care Page for more information.Privacy & Security
Your satisfaction is of utmost importance to us. Please review our Customer Support page for assistance with most common concerns. If you have any questions not addressed by our support pages, reach out to us at email@example.com .
Enjoy a seamless shopping experience by creating a customer account. Track your orders, view order history, and save your favorite items for future purchases. For more information, view our Customer Accounts
For most items, we offer Afterpay, a convenient layaway option. Select Afterpay at checkout to split your purchase in to multiple payments. For full details, visit Afterpay's website
PO Box 16655 Portland, Oregon USA 97292